AMI Consultancy Blog

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9.28.2010

We're All Predictably Irrational - Dan Ariely

Dan Ariely, a professor of behavioral economics at Duke University, presents examples of cognitive illusions that help illustrate why humans make predictably irrational decisions.

The Power of Positive Feedback by Barry Gruenberg

Most high level executives do not expect a lot of recognition from others. Nor do they give a lot of recognition to others. Many managers are like the guy who, when his wife complains that he doesn’t tell her he loves her any more, responds that he told her he loved her when he married her — and he would have let her know if anything had changed.
Similarly, most managers act as if the act of hiring an employee is recognition enough — and they would have let them know if anything changed.

9.26.2010

Innovation Can Require Changing Rituals by Jeffrey Phillips

Far too often, we in the innovation space are interested in creating a really interesting new product, rather than thinking about the product in the context of its use or experience. It was during a car trip with some new friends at Pure Insight when we were talking about daily rituals that I realized what a powerful “lens” rituals could be for focusing on new innovation opportunities.
We happened to be talking about shaving – in this case, the drudgery of waking up every day to scrape the bristles from our faces (our correspondents happened to be men. I’ll assume women think the same way about shaving their legs, etc). While we complained about the task, the discomfort, the risk of cuts and so forth, we also came to the realization that each of us has a specific ritual about the way they approach shaving, and for the most part that ritual is the same no matter where they shave, or when they shave. The same steps, the same thinking applies, and to break that ritual seems almost like breaking a sacred vow.

9.18.2010

Karl Weick On Why "Am I a Success or a Failure?" Is The Wrong Question

Found on the blog of Bob Sutton. For those who want to learn today and tomorrow.

I've written about The University of Michigan's Karl Weick here several times before, for example here and here, as he is one of the most creative and thoughtful people I know.  He, more so than anyone know, looks at the same things as everyone else, but sees something different.  I was just reading a paper that he wrote on renewal this morning and came across this stunning set of sentences:
Roethlisberger argues that people who are preoccupied with success ask the wrong question. They ask, “what is the secret of success” when they should be asking, “what prevents me from learning here and now?” To be overly preoccupied with the future is to be inattentive toward the present where learning and growth take place. To walk around asking, “am I a success or a failure” is a silly question in the sense that the closest you can come to answer is to say, everyone is both a success and a failure.
As usual, Weick sees things another way, and teaches us something.  One of the implications of this statement is that the most constructive ways to go through life is to keep focusing on what you learn and how you can get better in the future, rather than fretting or gloating over what you've done in the past (and seeing yourself as serving a life sentence as a winner or loser).  Some twists of Weick's simple ideas are explored in Carol Dweck's compelling research in in Mindset.
P.S. The source for this quote is Weick, Karl E. How Projects Lose Meaning: "The Dynamics of Renewal." in Renewing Research Practice by R. Stablein and P. Frost (Eds.). Stanford, CA: Stanford. 2004.

Source of this blogpost: http://bobsutton.typepad.com/my_weblog/2008/04/karl-weick-on-w.html

Leadership and Change by Mike Myatt

First the bad news: If you’re not willing to embrace change you’re not ready to lead. Put simply, leadership is not a static endeavor. In fact, leadership demands fluidity, which requires the willingness to recognize the need for change, and finally the ability to lead change.
Now the good news: As much as some people want to create complexity around the topic of leading change for personal gain, the reality is that creating, managing and leading change is really quite simple. To prove my point, I’ll not only explain the entire change life-cycle in three short paragraphs, but I’ll do it in simple terms that anyone can understand. As a bonus I’ll also give you 10 items to assess in evaluating whether the change you’re considering is value added, or just change for the sake of change.
An Overview on the Importance of Change:
While there is little debate that the successful implementation of change can create an extreme competitive advantage, it is not well understood that the lack of doing so can send a company (or an individual’s career) into a death spiral. Companies that seek out and embrace change are healthy, growing, and dynamic organizations, while companies that fear change are stagnant entities on their way to a slow and painful death.
Agility, innovation, disruption, fluidity, decisiveness, commitment, and above all else a bias toward action will lead to the creation of change. It is the implementation of change which results in evolving, growing and thriving companies. Much has been written about the importance of change, but there is very little information in circulation about how to actually create it.
While most executives and entrepreneurs have come to accept the concept of change management as a legitimate business practice, and change leadership as a legitimate executive priority in theory, I have found very few organizations that have effectively integrated change as a core discipline and focus area in reality. As promised, and without further ado, the change life-cycle in three easy steps:

Six Keys to Being Excellent at Anything by Tony Schwartz

I've been playing tennis for nearly five decades. I love the game and I hit the ball well, but I'm far from the player I wish I were.
I've been thinking about this a lot the past couple of weeks, because I've taken the opportunity, for the first time in many years, to play tennis nearly every day. My game has gotten progressively stronger. I've had a number of rapturous moments during which I've played like the player I long to be.
And almost certainly could be, even though I'm 58 years old. Until recently, I never believed that was possible. For most of my adult life, I've accepted the incredibly durable myth that some people are born with special talents and gifts, and that the potential to truly excel in any given pursuit is largely determined by our genetic inheritance.

The Surest Way to Destroy an Innovation Initiative by Chris Trimble

There are three, and only three, models for organizing innovation that work.
The first is the "turn the masses loose" model, also known as the "innovation is everyone's job, every day" model. It works, to a point. With proper motivation, you can get a huge number of small projects done. But the limitation to this approach is significant and easy to see: People are busy. They have day jobs, and once their day-to-day responsibilities are complete, there's little left — time, energy, motivation — for innovation. You may get 5% of Larry's time plus 5% of Mary's time and so on, but slivers of free time are difficult to aggregate beyond a few people, and make it hard to get anything substantial done.