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9.06.2010

Keep your goals for yourself by Derek Sivers

After hitting on a brilliant new life plan, our first instinct is to tell someone, but Derek Sivers says it's better to keep goals secret. He presents research stretching as far back as the 1920s to show why people who talk about their ambitions may be less likely to achieve them.

9.02.2010

Rediscovering the why of work

Whole Foods co-founder John Mackey advocates for creating organizations that value teamwork, transparency and trust. (Darden Business School/Darden Business School)




Source:http://www.washingtonpost.com/wp-dyn/content/video/2010/08/31/VI2010083103498.html

Managing Yourself: The Boss as Human Shield by Robert I. Sutton

Good leaders protect their employees from lengthy meetings, meddlesome superiors, and a host of other roadblocks to doing real work.
William Coyne headed research and development at 3M—the company behind Ace bandages, Post-it notes, Scotch tape, and other inventions—for over a decade. Shortly after retiring, Coyne spoke to a group of hundreds of executives about innovation at 3M and his own management style. He said he’d started at 3M as a researcher and learned firsthand how well-meaning but nosy executives who proffer too many questions and suggestions can undermine creative work. So when he became head of R&D, he was determined to allow his teams to work for long stretches, unfettered by intrusions from higher-ups. Coyne understood his colleagues’ curiosity; if successful, an R&D project could generate millions in new revenue. But he limited their interference (and his own) because, he said, “After you plant a seed in the ground, you don’t dig it up every week to see how it is doing.”

Coyne knew that the performance of his employees—as well as his career and the company’s success—depended on shielding them from threats. This notion that management “buffers” the core work of the company from uncertainty and external perturbations is an old theme in organizational theory, going back at least to James D. Thompson’s 1967 classic Organizations in Action. The best bosses are committed to letting their workers work—whether on creative tasks such as inventing new products or on routine things such as assembling computers, making McDonald’s burgers, or flying planes. They take pride in being human shields, absorbing or deflecting heat from inside and outside the company, doing all manner of boring and silly tasks, and battling idiots and slights that make life harder than necessary on their people.
Sidebar Icon Protecting Your People Isn’t Always Practical
As a boss, you can protect your people’s backs in seven ways.

8.31.2010

How to Sell an Idea to Your Boss by Roberto Verganti

"My problem is not how to be innovative. My team often comes up with interesting ideas. But when we introduce them to top executives, they always turn them down. How can I convince my boss to invest in our ideas?" The question — asked at the end of a seminar on innovation at a major IT firm — did not surprise me.

One of the hardest challenges for creative people — especially those working in units such as R&D, design, or marketing — is how to win top management's support for their ideas. Many feel that their proposals are killed not because they have poor potential but because their boss simply does not understand them or does not even listen to the presentation. They feel frustrated and dream of working with CEOs like Steve Jobs or Alberto Alessi, who often invest in breakthroughs.

8.29.2010

Forget Change Management by Holger Nauheimer

We are living in asynchronous times. There are still a lot of potential clients who haven’t even accepted that their complex projects don’t follow linear patterns. Some have just started to implement change management programmes. On the other side, many, in particular large international companies have gone through myriads of change projects and have experienced that even the smartest change management strategies can’t prevent that 60-80% of those projects fail.

It’s time to change change – forget change management.

Here is my analysis of the crisis of change management:

8.28.2010

Ten Principles for Leadership Communication


by Robert P. Gandossy, Hewitt Global Practice Leader for Leadership, Talent, and Employee Engagement

Here are ten principles every great leader should know.
  1. Everything communicates. The way programs, policies, tools, and initiatives are designed and delivered communicates more strongly than the marketing and information about them. As a leader, how you act and what you do, communicates more clearly than the words coming out of your mouth.
  2. Model the behavior you are looking for from others. Communicate with your employees the way you would like to be communicated with — transparent, open, with respect and trust. And do the things you believe matter. If you focus on employees and customers, so will everyone else.
  3. Have a point of view. It's much easier to have consistent communication when you have a clear brand or market-facing value proposition and core values — whatever you want to call it. But whatever you call "it", you better have it. Just be sure it is clear, easy to remember, makes sense for the business, has an element of inspiration, differentiates you as an employer, will hold up for at least ten years, and is everyone's job to live it — and that means you.
  4. What you hear is as important as what you say. Communication is a two-way process. Have a number of upward channels and do something with what you hear — and tell people about it.
  5. You haven't communicated anything until you have been heard by your audiences. Understand your audience. Take a lesson from the marketers — know the demographics and psychographics of your various audiences and tailor communication messages, content, style, and channels to them.
  6. They both end in "tion" but there's a big difference between "information" and "communication". Communication influences thoughts, feelings, and actions. Information simply informs. And how you communicate depends on what you are communicating. If you are trying to engage people, don't use e-mail.
  7. Communicate courageously. If you communicate openly and honestly, you will make some mistakes but those mistakes will be better than the bland, sanitized, and uninspiring communications in many companies. And there will be times when you don't have the answer. Admit it. Your employees will understand and will respect your courage and honesty. Both are in short supply.
  8. Remember you are competing for attention. Every employee receives hundreds of messages every day. Your message competes with all of them. Each person selects what to pay attention to and what to ignore. Why should employees pay attention to messages from you?
  9. If it looks important, it must be important. How you package the communication about programs has a big impact on perceptions of the program itself. Match the packaging to the level of importance. And if you follow up, it must be even more important. Too many executives think once they've communicated, they are done. They couldn't be more wrong. Redundancy matters.
  10. Practice. Great communicators practice. A lot. Writers write and rewrite. Great orators like Winston Churchill and more contemporary speakers like Malcolm Gladwell practice and rehearse. Gladwell writes out every word of every speech. They are good at what they do because they work at it.
And if you do just one thing, do this: Choose future managers for their communication skills as much as their achievements. Front line managers have the greatest influence over an employee's engagement. Managers who are good communicators get more from their direct reports than managers whose strong skills lie elsewhere. Managers who are good communicators are the insurance policy for keeping the best workers focused, engaged, and productive.

Source: http://www.hewittassociates.com/Intl/NA/en-US/KnowledgeCenter/ArticlesReports/ArticleDetail.aspx?cid=1642&tid=52&stid=6750

8.25.2010

Big Think interview on change with John Kotter.

The rate of change in our culture is increasing—and in order to compete, businesses need to increase their rate of change as well, says management guru John Kotter.
In his Big Think interview, Kotter, the chief innovation officer at Kotter International, says that the two biggest drivers of change right now are technology and globalization.  "They produce lots of sub drivers," he says, "like competition in industries and the like, and those two are not going to go away. Globalization is going to bring us closer and closer together across nations and technology you can’t stop. So, the amount of change is going to, I think and the rate is just gong to go up and up and up for I don’t know how long."



Source: http://bigthink.com/ideas/22924